Privacy Policy

Last updated: 19 August 2025

1. Introduction

ContractorSG ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website contractorsg.com and use our services.

2. Information We Collect

Information You Provide

  • Contact information (name, email, phone number) when you submit inquiries
  • Business information for contractors (company name, license numbers, services offered)
  • Reviews and ratings you submit about contractors
  • Any other information you choose to provide through forms or communications

Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks, search queries)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Connect homeowners with contractors
  • Process and respond to inquiries
  • Send important updates about our services
  • Improve our website and user experience
  • Analyze usage patterns and trends
  • Prevent fraud and ensure platform integrity
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Contractors: Your contact information when you request quotes or services
  • Service Providers: Third-party services that help operate our platform (hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

8. Third-Party Services

Our website may use the following third-party services:

  • Google Analytics: For website analytics and usage insights
  • Google Maps: For location services and contractor verification
  • Google AdSense: For displaying relevant advertisements

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

ContractorSG

Email: privacy@contractorsg.com

Website: contractorsg.com

By using ContractorSG, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.