Privacy Policy
Last updated: 19 August 2025
1. Introduction
ContractorSG ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website contractorsg.com and use our services.
2. Information We Collect
Information You Provide
- Contact information (name, email, phone number) when you submit inquiries
- Business information for contractors (company name, license numbers, services offered)
- Reviews and ratings you submit about contractors
- Any other information you choose to provide through forms or communications
Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks, search queries)
- Location data (general geographic location based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Connect homeowners with contractors
- Process and respond to inquiries
- Send important updates about our services
- Improve our website and user experience
- Analyze usage patterns and trends
- Prevent fraud and ensure platform integrity
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Contractors: Your contact information when you request quotes or services
- Service Providers: Third-party services that help operate our platform (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our website.
8. Third-Party Services
Our website may use the following third-party services:
- Google Analytics: For website analytics and usage insights
- Google Maps: For location services and contractor verification
- Google AdSense: For displaying relevant advertisements
These services have their own privacy policies governing the use of your information.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
ContractorSG
Email: privacy@contractorsg.com
Website: contractorsg.com
By using ContractorSG, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.