Terms of Service

Last updated: 19 August 2025

1. Agreement to Terms

By accessing or using ContractorSG ("Service"), operated by ContractorSG ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Description of Service

ContractorSG provides an online directory platform that connects homeowners with home service contractors in Singapore. We facilitate connections but do not provide contracting services directly.

3. User Responsibilities

For All Users:

  • Provide accurate and truthful information
  • Maintain the confidentiality of your account
  • Not use the Service for illegal or unauthorized purposes
  • Not violate any laws in your jurisdiction
  • Not transmit malicious code or interfere with the Service
  • Not harass, abuse, or harm other users

For Homeowners:

  • Conduct due diligence when selecting contractors
  • Communicate respectfully with contractors
  • Provide honest reviews based on actual experiences

For Contractors:

  • Maintain valid licenses and insurance as required by law
  • Provide accurate business information and qualifications
  • Honor quoted prices and service commitments
  • Respond professionally to customer inquiries and reviews

4. Limitations and Disclaimers

Important Notice:

  • ContractorSG is a directory service only
  • We do not employ, recommend, or endorse any contractors
  • We are not responsible for the quality of work performed
  • All contractor-customer agreements are independent of our Service

While we verify basic information like HDB licenses, users must conduct their own due diligence. We make no warranties about the quality, safety, or legality of contractor services.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by ContractorSG and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without explicit permission.

6. User Content

By submitting content (reviews, business information, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content. You represent that:

  • You own or have rights to the content
  • The content is accurate and not misleading
  • The content does not violate any third-party rights
  • The content does not contain defamatory or illegal material

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

8. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease.

9. Limitation of Liability

To the maximum extent permitted by law:

ContractorSG shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service, including damages arising from contractor services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to defend, indemnify, and hold harmless ContractorSG from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by the laws of Singapore, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Singapore.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms, please contact us at:

ContractorSG

Email: legal@contractorsg.com

Website: contractorsg.com

By using ContractorSG, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.